Forum Discussion

Copper Contributor

Nov 21, 2021

Problems with custom audio setup on teams.

I have been using teams for my school for the past 3 months. Until recently I used to have a custom setup for my audio devices where I would use my Bluetooth Boat Airdopes 441 as the output and my He...

audio

Bluetooth

tinod

Microsoft

Jan 05, 2022

KevinKaria

To fix this issue, open the Device Manager, and navigate to "Bluetooth".

In that section, you will see 2 items referring to your Bluetooth headset:

[DEVICENAME]

[DEVICENAME] Avrcp Transport

Right-click the Avrcp Transport one, and select "Disable device".

After that, your device might appear with a different name in Teams , something like "Headset ([DEVICENAME] Hands-Free)". Select that device and everything will work...

Nikita_Dandwani
Copper Contributor
Mar 21, 2023
tinod
Your fix worked for me few weeks back but I have the same issue again and disabling Avrcp Transport doesn't work anymore for me 😞

Any other suggestions to fix it?
- reidmaker110
  Copper Contributor
  Mar 21, 2023
  I'm using the "New Teams" and they solved the external mic issue on Windows 11. I'm really happy with it. If you don't have access yet, you've got something to look forward to.
CPASean
Copper Contributor
Feb 27, 2023
tinod
This fix solved my issue with Teams, although it did disable some of the functionality on the headphones such as changing volume or skipping through music. That said, using the manual buttons on my computer is a small price to pay to get this to work properly. Thank you!

Also, I can confirm it is a Team issue on my end as well. I still have Windows 10 configured and also have full functionality on all other apps.
mikewestaway
Microsoft
Jan 20, 2022
tinod

that worked for me and my Aeropex