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Jannie Esterhuizen's avatar
Jannie Esterhuizen
Copper Contributor
Sep 03, 2018
Solved

Error : Classes Team creation - Did'nt find any matches

When a Teacher create a Classes Team, trying to add Students to the Team, result in error "We didn't find any matches. Talk to your IT admin about expanding the scope of your search." If he makes an...
  • justinsiegard's avatar
    Oct 09, 2018

    We are experiencing a very similar issue. Users can't even initiate a chat with users unless they have a past chat with that user or are both members of a Team already. I can't say for certain when this started but I know it was working about a month ago. It was just brought to my attention today.

     

    I've opened a ticket with Microsoft. Still waiting on a response.