Forum Discussion
TheEarthIsFlat
Jan 06, 2021Copper Contributor
Custom background option is not showing.
I am using my school laptop, all my classmates have it, everyone has the exact same laptop, yet I don't. How can I fix this? Please help me.
- Jan 06, 2021
TheEarthIsFlatI would suggest checking the Teams Version it could be different than other users, besides check on the windows updates...
besides here is the manual way of setting up your custom background if the add new option is not showing...
To manually delete or add virtual backgrounds in Teams:
- Launch the File Explorer in Windows and add this location in the address/URL bar and press [Enter]:
%APPDATA%\Microsoft\Teams\Backgrounds - From here, you will see the pre-set backgrounds that you have worked with before in Teams. The Uploads folder is where you have your custom virtual backgrounds. So if you got a little bit excited about this option to add your own images and now you’ve changed your mind, you can remove them from the list that displays in the Teams Background settings.
- To delete the images you no longer want to work with, open the Uploads folder. Select and delete the images you don’t need. You can also copy in images to this folder as an alternative step for adding custom backgrounds.
- Close File Explorer when you’re done.
- Launch the File Explorer in Windows and add this location in the address/URL bar and press [Enter]:
PDostiyar
Jan 06, 2021Bronze Contributor
TheEarthIsFlatI would suggest checking the Teams Version it could be different than other users, besides check on the windows updates...
besides here is the manual way of setting up your custom background if the add new option is not showing...
To manually delete or add virtual backgrounds in Teams:
- Launch the File Explorer in Windows and add this location in the address/URL bar and press [Enter]:
%APPDATA%\Microsoft\Teams\Backgrounds - From here, you will see the pre-set backgrounds that you have worked with before in Teams. The Uploads folder is where you have your custom virtual backgrounds. So if you got a little bit excited about this option to add your own images and now you’ve changed your mind, you can remove them from the list that displays in the Teams Background settings.
- To delete the images you no longer want to work with, open the Uploads folder. Select and delete the images you don’t need. You can also copy in images to this folder as an alternative step for adding custom backgrounds.
- Close File Explorer when you’re done.
EuniceB
Apr 29, 2021Copper Contributor
PDostiyarI have placed a JPEG image inside the "Uploads" folder but it when I click "Apply background effects" the custom ones don't appear.
- _2240Feb 03, 2022Copper Contributorა წონტ
- Ranjiv735Jun 02, 2021Copper Contributoryou have to leave it close for a while and interact with other apps
- PDostiyarJun 02, 2021Bronze ContributorI will be happy to do so... keep it open for other ideas....
- PDostiyarApr 29, 2021Bronze ContributorNow, you don't need that workaround as the latest version of Teams gives you that option during the call to upload new photos/backgrounds images on the go from the same location you select background images.