Forum Discussion
Custom background option is not showing.
TheEarthIsFlatI would suggest checking the Teams Version it could be different than other users, besides check on the windows updates...
besides here is the manual way of setting up your custom background if the add new option is not showing...
To manually delete or add virtual backgrounds in Teams:
- Launch the File Explorer in Windows and add this location in the address/URL bar and press [Enter]:
%APPDATA%\Microsoft\Teams\Backgrounds - From here, you will see the pre-set backgrounds that you have worked with before in Teams. The Uploads folder is where you have your custom virtual backgrounds. So if you got a little bit excited about this option to add your own images and now you’ve changed your mind, you can remove them from the list that displays in the Teams Background settings.
- To delete the images you no longer want to work with, open the Uploads folder. Select and delete the images you don’t need. You can also copy in images to this folder as an alternative step for adding custom backgrounds.
- Close File Explorer when you’re done.
- Launch the File Explorer in Windows and add this location in the address/URL bar and press [Enter]:
TheEarthIsFlatI would suggest checking the Teams Version it could be different than other users, besides check on the windows updates...
besides here is the manual way of setting up your custom background if the add new option is not showing...
To manually delete or add virtual backgrounds in Teams:
- Launch the File Explorer in Windows and add this location in the address/URL bar and press [Enter]:
%APPDATA%\Microsoft\Teams\Backgrounds - From here, you will see the pre-set backgrounds that you have worked with before in Teams. The Uploads folder is where you have your custom virtual backgrounds. So if you got a little bit excited about this option to add your own images and now you’ve changed your mind, you can remove them from the list that displays in the Teams Background settings.
- To delete the images you no longer want to work with, open the Uploads folder. Select and delete the images you don’t need. You can also copy in images to this folder as an alternative step for adding custom backgrounds.
- Close File Explorer when you’re done.
PDostiyar this did not work for me. I received an error message that said that location could not be found. Any other suggestions?
- you don't need to create a folder now... it is there by default it give you option to change from Gui while you are in a meeting Share your camera and select background there should be custom option too...
This worked well, thank you. Now my backdrop is mirror image (the logo is backward) of what I had hoped for but it is progress!
- I am glad it worked... can you accept the solution as the answer to your question... so this thread is closed.
PDostiyar How can I fix my ms teams, my version is Version 1.4.00.22472 (64-bit). It was last updated on 07/09/2021. And I can't see my Apply background effects in 3 dots or the more action but when I hold my mouse in the camera logo there is more background effect and it will open the background settings but when I choose 1 background and I press the preview button I cant see my background meaning I cant apply a background, how can I fix that
- Same problem with me , can someone pls help me
- it is there by default now, it give you option to change from Gui while you are in a meeting Share your camera and select background there should be custom option too...
PDostiyarI have placed a JPEG image inside the "Uploads" folder but it when I click "Apply background effects" the custom ones don't appear.
- ა წონტ
- you have to leave it close for a while and interact with other apps
- I will be happy to do so... keep it open for other ideas....
- Now, you don't need that workaround as the latest version of Teams gives you that option during the call to upload new photos/backgrounds images on the go from the same location you select background images.
