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Grant Taylor's avatar
Grant Taylor
Brass Contributor
Mar 24, 2022
Solved

Audio in breakout rooms

Anyone else have the issue where audio doesn't work in breakout rooms, but does when going back to the main meeting? (and unmuted, of course.)
microsoft teams
  • CanuckInGermany's avatar
    CanuckInGermany
    Apr 27, 2022

    Hello againGrant Taylor ,

     

    I'm happy to report that the issue has been fixed. I can now join the breakout rooms as a host and have no audio issues. The participants can hear / speak to me and I can hear / speak to them.

     

    After updating my 2021 iMac with the newest version of Monterey I had some some problems to run Teams. As a result, I had to clear the Teams cache, re download it and am using Microsoft Edge instead of Safari to open my various meetings from my google calendar.

     

    Despite the somewhat complicated route to get Teams back up and running, I can say everything is working fine again now.

     

    I hope you have all had the issue resolved as well.

Therese_Solimeno's avatar
Therese_Solimeno
Moderator
Mar 26, 2022

Hi Grant Taylor   I've not had that issue and if it persists, you may have to have your IT manager open a ticket with Microsoft for personalized tech support assistance.  I'll share this unverified article that covers general troubleshooting remedies - hope it helps.  https://www.technipages.com/fix-microsoft-teams-breakout-rooms-not-working

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