Forum Discussion

jrandazz's avatar
jrandazz
Copper Contributor
May 04, 2021

2 students logged in under the same name

2 of the students are logged in under the same name. One student is logged in under another students name and now they are both on and appear to both be under one students. Is there any way to fix that?

2 Replies

  • Ed Woodrick's avatar
    Ed Woodrick
    Brass Contributor
    Tell the student using the wrong username to logoff and use the correct username?
    Should be able to force a password change if needed.
    • jrandazz's avatar
      jrandazz
      Copper Contributor

      Ed Woodrick he logs in using his own username ad password, but on our end they are under the same name