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lkf_0827's avatar
lkf_0827
Copper Contributor
Sep 07, 2020
Solved

Teams New Meeting Experience still not showing up

07-September and the new meeting experience functionality is not showing up.  I've checked for updates on a daily basis to no avail.  The latest update came through to my environment on 25-August (v ...
microsoft teams
  • Norman Racine's avatar
    Norman Racine
    Nov 05, 2020

    lkf_0827 

    My team worked with Microsoft for a few weeks to isolate why many could not see the "new experience". Our issue was rooted in our need to centrally deploy the software and a step required many months ago ... we adjusted the MSI through Orca to treat the target workstation as a virtual machine and so the VDIModeEnabled was set to true. The new experience is not available on VDIs.

     

    We isolated the VDI trigger to hklm\software\citrix and implemented a GPO to remove. The next step was to uninstall and reinstall Teams (the version that is not modified by Orca). We now have the new experience (set on by default).

     

    To find if VDI was set, you need to open the Teams app and generate the debug files by holding CTRL + ALT + Shift + 1. Check the downloads folder for the debug files. The main one (largest size) will have VDIModeEnabled.

lkf_0827's avatar
lkf_0827
Copper Contributor
Sep 07, 2020

PeterRisingYes, that's correct.  I do not have the functionality showing up in my settings to be able to selected it.  

anitanurID84's avatar
anitanurID84
Copper Contributor
May 04, 2021

lkf_0827 me too. i just experienced it, as i move to Mac now days. i just realize when i did video conference, but the large gallery greyed out and when i check on settings teams i could not see the new experience check box. 

i had also update the latest version from the settings, restart, uninstall and install back, still won't work. any thing i can do in my mac?

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