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jan_ostrowski_cdnp's avatar
jan_ostrowski_cdnp
Copper Contributor
Apr 20, 2020

[BUG] no call icon in chat on desktop app

Hello everyone,

 

i found out that for some reason (not know to me) there is no icon to start call (voice and video) form chat in teams.

 

First i tough that maybe there is something wron witch policy and setting in admin panel but nothing changed. i even restarted all settings to default and sill that same - no icon.

I closed app, log in again, reinstalled APP, removed appdata settings etc. nothing helped.

 

But when i log using browser then viola i have icons.

 

here are screens. firs one is desktop, second is web browser.

i think something happens between Friday and Monday because all in our organization have that same issue and in Friday everything was on in desktop version.  

Desktop App

  

Web Browser

  

 

 

 

2 Replies

  • I would say it's not a bug, but problems with Teams service...I have nod had Today this one, but I have had other problems related to missing options / features in the Desktop / Web Client. Best you can do here is to report the problem with a support ticket
    • jan_ostrowski_cdnp's avatar
      jan_ostrowski_cdnp
      Copper Contributor
      i did and 30 min later icon start showing in desktop client for all user in organization 🙂

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