Forum Discussion
jan_ostrowski_cdnp
Apr 20, 2020Copper Contributor
[BUG] no call icon in chat on desktop app
Hello everyone,
i found out that for some reason (not know to me) there is no icon to start call (voice and video) form chat in teams.
First i tough that maybe there is something wron witch policy and setting in admin panel but nothing changed. i even restarted all settings to default and sill that same - no icon.
I closed app, log in again, reinstalled APP, removed appdata settings etc. nothing helped.
But when i log using browser then viola i have icons.
here are screens. firs one is desktop, second is web browser.
i think something happens between Friday and Monday because all in our organization have that same issue and in Friday everything was on in desktop version.
Desktop App
Web Browser
2 Replies
- I would say it's not a bug, but problems with Teams service...I have nod had Today this one, but I have had other problems related to missing options / features in the Desktop / Web Client. Best you can do here is to report the problem with a support ticket
- jan_ostrowski_cdnpCopper Contributori did and 30 min later icon start showing in desktop client for all user in organization 🙂