Forum Discussion
mal_sec
Jul 21, 2025Copper Contributor
Trend Micro Vision One Connector Not working
Hi All, Before I get nuked in the comments to raise an issue on the Sentinel Repo. Here me out 😇 Around a month ago, the logs stopped ingesting. A quick snoop around revealed the reason. But ...
G_Wilson3468
Oct 17, 2025Iron Contributor
mal_sec,
You could modify the requirements.txt file and change the runtime version. This approach does risk overwrite with updates.
Another way would be to snapshot the current state (stuff like diagnostic log, App config, etc..) then open a support ticket. If support takes too long you could do what I mentioned earlier in a test environment so that when the support team gets around to it, they can address the original problem.