Forum Discussion
SNOW Logic App Connector
GaryBushey Let me kind of rephrase this.
So in the SNOW connector, specifically Create Record, I'm referring to the Record Type field. In it, there's an Events record type that I need to have the Sentinel incidents go to due to how we have SNOW configured. However, I've been running into issues having logic app send details to that specific record type.
Reading through the documentation and some of the blogs, others have it set up to send to the SNOW Incidents record type. When I tried sending the Sentinel incident details to that record type, it worked. So my question is, is it possible to send it to the Events record type. We have a lot of automation and correlation rules set up in SNOW on the Events record type so it would need to send the details there as opposed to the Incident record type.
Hopefully that makes sense!
leo_szalk OK. I got it now. Sorry, but I do not have enough Service Now knowledge to be able to assist you further.