Forum Discussion

Brass Contributor

Jan 03, 2020

Sentinel alerts stopped running playbooks

I have at least four instances of Sentinel where the alerts create the incidents but don't run the associated playbooks. This seemed to have started somewhere around Dec 30th. There are no failed run...

Neil2020

Copper Contributor

Apr 07, 2020

AdiGrio

Having the exact same issues, has there been any progress?

Tried the workaround you suggested but no success,

Thanks

Neil

AdiGrio
Brass Contributor
Apr 07, 2020
Neil2020 It just fixed by itself after a couple of days, we didn't have to do anything.
- Neil2020
  Copper Contributor
  Apr 08, 2020
  AdiGrio
  
  Wow, still broken for me so raised a suport case, they have said it is being escalated so I will wait,
  
  Thanks for responding
  - Secureskydev
    Copper Contributor
    Apr 28, 2020
    Neil2020
    
    Have you heard anything? I'm have the same problem. The playbook runs manually from sentinel incidents page but doesn't trigger on new alerts. I need it to trigger since this logic app is for notification of new incidents. Any insight would be appreciated