Forum Discussion
Send email or Teams message when incident has not been solved within SLA
Hi, I was curious as to if there is a solution to automatically send a message to Teams or to a specific mailbox if an incident has not been solved, or if it's not been assigned within a specific ...
Ofer_Shezaf
Microsoft
Microsoft
A feature that will have incident data *and updates* available in the worksapce is expected shortly. This would allow you to write a rule to do just what you need.
~ Ofer