Forum Discussion
Send email or Teams message when incident has not been solved within SLA
Hi, I was curious as to if there is a solution to automatically send a message to Teams or to a specific mailbox if an incident has not been solved, or if it's not been assigned within a specific ...
It would be possible to do this through a Logic App and query all the latest alert (can be done through the security graph https://docs.microsoft.com/en-us/graph/api/alert-list?view=graph-rest-1.0&tabs=http and there you can filter on time created)
But I would advise to just push the alerts to their ticketing system as they will return into limitations this way
But I would advise to just push the alerts to their ticketing system as they will return into limitations this way