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poprostupiotr's avatar
poprostupiotr
Copper Contributor
Nov 18, 2020

[Playbook] Message information about assign incident to a user

Hi!
I'm trying to create a playbook, which can sends an email to the user, when I assign incident to that user?
Is it possible to create it?

I will be grateful for all your help.

  • Thijs Lecomte's avatar
    Thijs Lecomte
    Bronze Contributor
    Hi

    This is not possible by default as there is not trigger for this.

    You could create a logic apps that queries the Security incident table periodically and checks for changes but it's not ideal
    • pemontto's avatar
      pemontto
      Brass Contributor
      This would be very useful functionality for deployment that aren't using an external ticketing system.

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