Forum Discussion
Incident URL
What is the URL to get to a specific Incident's Full Details page? The URL I get from my browser only takes me to the listing of Incidents. I thought I saw it listed here before but I cannot find i...
mevops Have you also found that this Incident Link is a bit useless? All it does is link you to the exact same page you would receive if you click the 'View full details' button underneath. It would be much more useful if it copied out the Microsoft Service alert href from the extended properties in the alert.
Sorry for the delay jcheal, didn't spot this.
It's actually perfect for what we needed it for! We integrate Sentinel Incidents into our ServiceNow platform. We specifically sync Incidents, not Alerts, so that we don't lose all the aggregation power etc that Sentinel has in dealing with Alerts. We needed a way to get back to the Sentinel Incident from the ServiceNow platform though.
This link has allowed us to put a button on the ServiceNow Incident that takes the agent directly to the related Incident in Sentinel.
It's actually perfect for what we needed it for! We integrate Sentinel Incidents into our ServiceNow platform. We specifically sync Incidents, not Alerts, so that we don't lose all the aggregation power etc that Sentinel has in dealing with Alerts. We needed a way to get back to the Sentinel Incident from the ServiceNow platform though.
This link has allowed us to put a button on the ServiceNow Incident that takes the agent directly to the related Incident in Sentinel.
mevops I wrote a blog post about adding this to an Incident.
