Forum Discussion
Incident URL
Hi GaryBushey, thank you for your feedback! Adding Nicholas DiCola (SECURITY JEDI)
- mevopsDec 16, 2019Copper Contributor
Great news, this has arrived!
Nicholas (I can't @ you, I get an "invalid HTML" error when I try to post) is there somewhere that release notes of changes like this are posted? Or even better a roadmap so we know what's coming? Knowing this was coming would have saved us a lot of time last week. The biggest thing we're eager for is when are Sentinel Incidents coming to the Graph API, we're investing a lot of time in making Logic Apps so we can interact with Incidents via the API from ServiceNow
- jchealJan 02, 2020Copper Contributor
mevops Have you also found that this Incident Link is a bit useless? All it does is link you to the exact same page you would receive if you click the 'View full details' button underneath. It would be much more useful if it copied out the Microsoft Service alert href from the extended properties in the alert.
- mevopsFeb 04, 2020Copper ContributorSorry for the delay jcheal, didn't spot this.
It's actually perfect for what we needed it for! We integrate Sentinel Incidents into our ServiceNow platform. We specifically sync Incidents, not Alerts, so that we don't lose all the aggregation power etc that Sentinel has in dealing with Alerts. We needed a way to get back to the Sentinel Incident from the ServiceNow platform though.
This link has allowed us to put a button on the ServiceNow Incident that takes the agent directly to the related Incident in Sentinel.
- Nicholas DiCola (SECURITY JEDI)Dec 16, 2019Former Employee
weird on the @ ...
we normally announce things in the what new blade
Not everything will be announced as some are minor features.