Forum Discussion
pierred365
Mar 10, 2020Copper Contributor
Incident owner always shows up as unassigned
On the incidents screen, the Owner column always indicates "Unassigned" even if the incident has been assigned to someone and that the detail portion shows that it has been assigned to someone. Am I...
pierred365
Mar 11, 2020Copper Contributor
GaryBushey As you can see on the screenshot, the "Owner" column shows all incident are unassigned. When I select an incident that I have assigned like incident id 8, the detail pane at the right shows that it is assigned to an owner.
GaryBushey
Mar 11, 2020Bronze Contributor
pierred365 Seems like you will need to open a ticket with MS. That is definitely not how it should work. I have tested in two different tenants where it works just fine.
- pierred365Mar 11, 2020Copper ContributorOK
Thanks for your time Gary