Forum Discussion
TheHoff70
Sep 13, 2023Copper Contributor
Feature request: Automation based on incident closed classification
Greetings Maybe I'm missing something but I've been trying to set up a automated flow where I would like a set of playbooks to be fired when an incident is closed with the classification "True Posit...
GBushey
Sep 13, 2023Former Employee
You can create the automation rule to trigger when the incident is closed (using the update feature). Then, in your Logic App, check to see what was the reason it was closed and go from there. BTW, you go here to request a new feature: https://feedback.azure.com/d365community/forum/37638d17-0625-ec11-b6e6-000d3a4f07b8#