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basc0's avatar
basc0
Copper Contributor
Oct 18, 2021

Can't add playbook to incident automation of an analytics rule.

Hello,

whenever I add a playbook to the incident automation of an analytics rule i get this message after saving it:

 

The playbooks won't be added to the rule. Other actions like changing the status or assigning an owner are possible.

Does anyone know what the problem may be?

 

Thank you!

 

 

4 Replies

  • GaryBushey's avatar
    GaryBushey
    Bronze Contributor
    I don't see where you would be able to add a playbook directly to an automation rule. In the "Automated response" tab you either add a rule to the "Alert automation" section or add an automation rule to the "Incident automation" section. I can also see where you can change the status but not assign an owner (that is only done once an Incident is created).

    Can you provide some screenshots?
    • basc0's avatar
      basc0
      Copper Contributor

      GaryBushey 

       

      Sure, here is a screenshot of what I'm trying to add.

      And yes, I want to add it in the incident automation section.

       

       

      It's also listed on the Review and update screen

      But when I save the rule, I get the message from the OP, that it's only partially saved and the automation rule is gone.

      • GaryBushey's avatar
        GaryBushey
        Bronze Contributor
        It sounds like you would need to open a ticket with Microsoft to get this resolved. In the meantime, can you create the same rule by going through Automation?

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