Forum Discussion

Former Employee

May 15, 2019

Tip of the Day - Got 30 seconds? Add a bookmark or Q&A via the Edge or Chrome extension tools!

Got 30 seconds? Add a bookmark or Q&A via the Edge or Chrome extension tools and improve your employees search results instantly! You know you need to create those bookmarks and Q&A to make the mos...

Dean_Gross

Silver Contributor

May 16, 2019

I'm trying to follow the instructions above, when I click Q&A, i get "Couldn't find any Q&As on this page". What am i doing wrong?

Wendy_MSFT
Former Employee
May 16, 2019
Hi Dean,

You're not doing anything wrong. The tool is very specific about what phrases trigger a pre-populated Q&A. I've got email out to folks asking for some clarity on this. In the meantime, I'm assuming you can add bookmarks just fine, correct?

Cheers,
-Wendy
- Dean_Gross
  Silver Contributor
  May 16, 2019
  Wendy_MSFT yes the bookmarks worked fine and I can create a Q&A from that page in the Admin center, just not from the extension tool
  - Paul Bloom
    Former Employee
    May 17, 2019
    Dean_Gross what kind of content is on the page? The extension will populate Q&A's if the content has a question and answer format, like an FAQ.