Forum Discussion
Search vertical for Servicenow connector not returning any results
I've setup and configured the connector for Servicenow. I've also created the vertical and result type. I can see more than 800 articles has been indexed, but on the result page nothing is returned. ...
jaisanth
Microsoft
Microsofthnicolaisen Apologies that you are facing this issue.
Can you verify if the result type is created against the correct Connection instance? If you had recreated the connection after creating the result type, though you had used the same connectionId, the result type mapping would be improper.
Could you try deleting the current result type and re-creating a new result type against the connection instance you want to map it to?