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Search Admin Center
We have been testing the new search/bing for business as we look for internal content of our tenant being reflected on the search results. When looking at the search admin center we have on the dash...
- Latest from Msft.
“Title: Problems accessing Microsoft Search analytics User Impact: Admins may not be able to access any new analytics from The Analytics page within the Microsoft Search Settings. More info: Data since August 30, 2019, may not be available for access. Current status: The fix has saturated the affected infrastructure and the underlying problem has been fixed. Given the excessive amount of data that the analytics portal will be processing, it may take over two weeks to see full impact mitigation. We’ll be monitoring situation and providing optimization updates to speed up this process, if possible. Scope of impact: This issue may potentially affect any admin attempting to access the Analytics page within Microsoft Search Settings. Start time: Friday, August 30, 2019, at 7:00 PM UTC Estimated time to resolve: We expect to see impact mitigation by Sunday, October 13th, 2019. Root cause: A subset of infrastructure was consuming additional memory, causing our automated recovery system to restart the infrastructure too frequently. Next update by: Thursday, October 3, 2019, at 9:00 PM UTC.”
You are correct to see that the dashboard has not refreshed.
The bug which has stalled the process has been fixed, but the backlog of data refresh is taking more time than anticipated.
Please continue using and setting up Microsoft Search in Bing and let's check again in few days.
Hello
Just wondering if there is still an issue with this? Our top search queries have not updated since 7/16/2019. How often should they be refreshing please?
Jenny
I am having this same issue and the same date when data stopped flowing. Is this going to be resolved any time soon? Jenny Neal
I am having the same issue @searchdashboard
- Latest from Msft.
“Title: Problems accessing Microsoft Search analytics User Impact: Admins may not be able to access any new analytics from The Analytics page within the Microsoft Search Settings. More info: Data since August 30, 2019, may not be available for access. Current status: The fix has saturated the affected infrastructure and the underlying problem has been fixed. Given the excessive amount of data that the analytics portal will be processing, it may take over two weeks to see full impact mitigation. We’ll be monitoring situation and providing optimization updates to speed up this process, if possible. Scope of impact: This issue may potentially affect any admin attempting to access the Analytics page within Microsoft Search Settings. Start time: Friday, August 30, 2019, at 7:00 PM UTC Estimated time to resolve: We expect to see impact mitigation by Sunday, October 13th, 2019. Root cause: A subset of infrastructure was consuming additional memory, causing our automated recovery system to restart the infrastructure too frequently. Next update by: Thursday, October 3, 2019, at 9:00 PM UTC.”
- I've logged it with support and they have said they are working on it, but it has been a couple of weeks now. 😞
