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Doug Allen's avatar
Doug Allen
Iron Contributor
Sep 09, 2017

Private documents visible but access denied?

Got a client where they were using Delve and not paying much attention, then one day noticed users could see content not shared with them when browing to other users Delve pages.  They see a card for...
Delve
Office Graph
jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Sep 09, 2017
What you are seeing is totally unexpected...the user should not see any documents he/she does not have permissions to see. If you need to disable the Graph, you have to go to SPO Admin Center, click on settings, locate Office Graph section and disable there the use of the Graph.
  • Doug Allen's avatar
    Doug Allen
    Iron Contributor
    Sep 09, 2017

    Yea I know we already have turned it off, I was just wondering if anyone has seen that?  You see it but get access denied?  We're going to open a ticket but it's just very disconcerting that something supposed to be so secure is not.  It's given Delve a huge bad view inside the company which is really sad.

    • David Rosenthal's avatar
      David Rosenthal
      Icon for Microsoft rankMicrosoft
      Sep 09, 2017

      You should open a ticket with Microsoft. There would be massive outcry and tech media coverage if Delve was exposing information in this way across all Office 365 tenants. Logically this means there is something wrong with your specific tenant and/or your configuration that is causing this.

       

      An investigation should be done, and the results of that investigation should be communicated back throughout your org to rebuild confidence in both Office 365 and Delve. Otherwise, a blow has been dealt towards any adoption and usage efforts and your users will have some fairly extreme misconceptions of what is going on. This puts your return on investment at risk.

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