Forum Discussion
Microsoft Search causes Bing to be unavailable for our employees.
I am not sure how to answer your question. We were already trying to remove Microsoft Search from our Bing pages. I think Support did something which messed this up further. Please know that this continues to be an issue.
- Wendy_MSFTApr 16, 2019Former EmployeeHi Richard, I just heard back from Gregory in engineering and the behavior your employees are seeing is by design whenever you have turned Bing Search off in your tenant--we do not allow folks to sign in under this scenario. However, great catch in that the error message we are currently displaying is incorrect (and as you mention, not very helpful). The correct messaging should indicate why the user is unable to sign in. This has now been added to the work backlog to fix. Hope that helps answer your question and holler if you still have questions. Cheers, -Wendy
- richardcraneApr 16, 2019Copper Contributor
Wendy, this makes NO SENSE. We used to be able to sign in with Bing and use Bing Search prior to turning on Microsoft Search. We did not like Microsoft Search and want to turn it off. Now we cannot use Bing at all. How is this by design? If it is, that is an extremely poor design. We should not be redirected to Microsoft Search if it is turned off and our employees should be able to use Bing Search without the integration from Microsoft Search.
- richardcraneApr 16, 2019Copper Contributor
BTW this all happened over the course of a couple days. So for you to tell us that we can no longer use Bing unless we as a company use Microsoft Search is really upsetting. This is all sorts of wrong.