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Vertebre85's avatar
Vertebre85
Iron Contributor
Feb 07, 2022

Issue to connect to the Confluence graph connector (not on Jira connector)

Hello

I've followed the process to connect to the graph connector for Jira and confluence as described here

https://docs.microsoft.com/en-us/microsoftsearch/jira-connector

https://docs.microsoft.com/en-us/microsoftsearch/confluence-cloud-connector

While it work perfectly fine for Jira, when following the documentation for Confluence, i'm never able to go on the "Step 4: Select properties and filter data". 

I'm able to connect and sign in with my custom app, but when i click on "next", it stay on a blank screen that try to load.  I've retried several time since 2 weeks but always stuck on this step. Even letting the page load a complete day,  changing browser or creating a new app on the developer console of Atlassian, it never work.

Any idea?

5 Replies

  • Hello Vertebre85 ,

     

    We had an issue with the Confluence Cloud Graph Connector that we fixed and deployed. Can you please try again and let me know if the issues persists?

     

    Thanks,

    Karthikeyan,

    PM @ Graph Connectors, Microsoft.

    • Vertebre85's avatar
      Vertebre85
      Iron Contributor
      By the way, where can i report comment about the connector? not able (yet) to embed "content" in the MRT designer if i try to implement custom result source in Jira and Confluence?
      • karthikeyanm's avatar
        karthikeyanm
        Icon for Microsoft rankMicrosoft
        Please write to us MicrosoftGraphConnectorsFeedback@service.microsoft.com
    • Vertebre85's avatar
      Vertebre85
      Iron Contributor
      I retry today and it work perfeclty, all my content was scanned. Thanks
  • rutusamai's avatar
    rutusamai
    Former Employee

    Vertebre85 Hello, thank you for reaching out. I sent this to Karthikeyan who should be able to help you out. 

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