Forum Discussion

Dean_Gross's avatar
Dean_Gross
Silver Contributor
May 13, 2019

Inconistent results

Searched conducted in Bing are not finding known files consistently. Some search phrase find files, others do not. How can we troubleshoot?
bing search results
Wendy_MSFT's avatar
Wendy_MSFT
Former Employee
May 14, 2019
Can you provide some examples of what you're searching for, what results you're seeing, and what you expect to see? As always, screenshots are always a great addition! Cheers, -Wendy
  • Dean_Gross's avatar
    Dean_Gross
    Silver Contributor
    May 15, 2019

    Wendy_MSFT  Here are some screen shots that show the problem i'm seeing. A search for "Marketing Deck"  finds 3 files in O365 and 4 files in MS/Bing

     

    O365 Search ResultsMS Search Results

    • Wendy_MSFT's avatar
      Wendy_MSFT
      Former Employee
      May 15, 2019
      Thanks for the screenshots, Dean! I think I know what may be happening. Let me do some investigation and get back with you. Is this the same tenant that is experiencing the admin center issue above? Cheers, -Wendy
      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor
        May 15, 2019
        yes, same tenant, in demos.microsoft.com