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Benoit Fournier's avatar
Benoit Fournier
Iron Contributor
Apr 06, 2017

Delve Home Page is empty

My Delve home page is empty with only a little zone saying something like «Nothing to display» (I am using french UI so this is my own translation).     When the page loads, I briefly see so...
Delve
office 365
Bill Diekmann's avatar
Bill Diekmann
Iron Contributor
Apr 06, 2017

This has been an semi-regular occurrence in our tenant. Occasionally, it is resolved on its own. Generally, I have to put in a Support Ticket to have it resolved.

 

The items are gone, even missing Boards are still there, but you can't see or access them.

 

I have a post that covers my experience and a way to see if your data is gone or just "missing".

 

https://techcommunity.microsoft.com/t5/Delve/Delve-Boards-disappering/m-p/54715#M445

 

You can try this (just change the (your_tenant)):

Query to return XML. Search in the results for <d:Key>Title</d:Key> to find your Board Titles

https://(your_tenant).sharepoint.com/_api/search/query?querytext=%27path:tag%27&startrow=%270%27&rowlimit=%271000%27&Properties=%27IncludeExternalContent:true%27&SelectProperties:%27Title%27

 

 

  • Benoit Fournier's avatar
    Benoit Fournier
    Iron Contributor
    Apr 07, 2017

    I openned a ticket and got a call from support this morning.

     

    I was able to show that my home screen was empty;

    I clicked on someone else's name to show that there were cards;

    I clicked back on home and, surprise, the cards were there.

     

    The support agent said that she didn't touch anything.

     

    Home was empty for days, on any browser, but it all came back by itself.

     

    Case closed but no explications.

     

     

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