Forum Discussion
pezzin
Feb 28, 2017Iron Contributor
Delve disappeared after switch to E5
Hi, I just switched my E3 plan to an E5 and unfortunately my Delve is gone. If I visit the URL manually I can access it but it's empty. Wasn't it supposed to be included in the E5 plan anyway? Than...
Guy Johnson
Feb 28, 2017Iron Contributor
No - I turned off the license; closed the "license tab"; re-opened and assigened the license again. Things then worked.
So basically turn the license off then back on
Guy Johnson
Feb 28, 2017Iron Contributor
It's not Delve but the MyAnalytics
- pezzinFeb 28, 2017Iron ContributorBut MyAnalytics is part of Delve, right? In any case, I just tried as you suggested, to see if it works... I'll keep you posted.
- pezzinFeb 28, 2017Iron Contributor
It seems is coming all back (see att). I am just a bit worried for the "Setting up" alert below some icons... I just hope that won't have messed up my previous files. Will see.
In any case, the tip worked.
Thanks,
Christian
- Guy JohnsonFeb 28, 2017Iron Contributor
I also had the user sign out of O365 and then sign back in