Forum Discussion
pezzin
Feb 28, 2017Iron Contributor
Delve disappeared after switch to E5
Hi, I just switched my E3 plan to an E5 and unfortunately my Delve is gone. If I visit the URL manually I can access it but it's empty. Wasn't it supposed to be included in the E5 plan anyway? Than...
pezzin
Feb 28, 2017Iron Contributor
This is a nice tip. How fast do you wait between the removal and the reassignment? Isn't it "dangerous" to do it? Will you lose access to your data or something?
Guy Johnson
Feb 28, 2017Iron Contributor
No - I turned off the license; closed the "license tab"; re-opened and assigened the license again. Things then worked.
So basically turn the license off then back on
- Guy JohnsonFeb 28, 2017Iron Contributor
It's not Delve but the MyAnalytics
- pezzinFeb 28, 2017Iron ContributorBut MyAnalytics is part of Delve, right? In any case, I just tried as you suggested, to see if it works... I'll keep you posted.
- pezzinFeb 28, 2017Iron Contributor
It seems is coming all back (see att). I am just a bit worried for the "Setting up" alert below some icons... I just hope that won't have messed up my previous files. Will see.
In any case, the tip worked.
Thanks,
Christian