Forum Discussion

Bill Diekmann's avatar
Bill Diekmann
Iron Contributor
Oct 13, 2016

Delve Boards disappering

Has/is anyone experiencing their Boards disappearing? This is the 3rd time I have lost my Boards. I use them heavily to organize objects and it is a great way to keep like-minded items together.   ...
Delve
Bill Diekmann's avatar
Bill Diekmann
Iron Contributor
Oct 17, 2016

Update

Opened Ticket with Support. Still no resolution

All of my Boards and all Documetns that I had marked as Favorites are gone. The documents exist, they are just longer represented within associated Boards or shown in my Favorites section.

 

Captures, Fiddler traces and previous occurence communications sent to support.

Waiting to see if this can be resolved or if I have to start from scratch again.

 

If this is something that occurs, I may not be able to continue recommending Boards and Favorites as a business tool as my users will get frustrated very quickly.

  • Dan Parks's avatar
    Dan Parks
    Copper Contributor
    Jun 13, 2018

    Same here. I have yet to have a board not disappear. 

  • Allan_Clarke's avatar
    Allan_Clarke
    Iron Contributor
    Jul 27, 2017

    Definatley a bug in there somewhere. I have spreadsheets tagged in favourites that regularly dissapear from the favourites section. I can add them one day, they are gone the next!

    • Eleni Tsimi's avatar
      Eleni Tsimi
      Icon for Microsoft rankMicrosoft
      Jul 28, 2017
      Hi Allan!

      I sent you a private message with the details we need to know in order to help you with your issue.

      Thanks,
      Eleni
      • Matthew McAdams's avatar
        Matthew McAdams
        Copper Contributor
        Nov 28, 2017

        Hello,

         

        I am having the same problem with the disappearing boards.  They have been gone for 2 days now.  I also relies on Delve very highly, makes it so much easier.  Might have to go back to created bookmarks in folders.  We have just rolled out O365 to our global office and I am a Supporter/ Trainer/ Champion for it and this is making it hard.

         

        Thank you for your help,

         

        Matt

  • Antoine Snow's avatar
    Antoine Snow
    Iron Contributor
    Oct 18, 2016
    I agree with you - Delve has just started to catch on with users in my firm and with a change like this I don't know how reliable people will find it. I hope this can be resolved rather quickly.

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