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Heidi Connor's avatar
Heidi Connor
Copper Contributor
Jan 17, 2020
Solved

Any tips on getting Floor plans to work?

I've uploaded floor plans for the first floor of one of our buildings. The import went fine, it tells me it sees a count of 35 people (which is correct), but nothing happens on the user cards in my B...
  • RahulSrivastava's avatar
    RahulSrivastava
    Feb 24, 2020

    Mirek_N The labeling is correct in the DWG file. Can you do the following:

     

    1. Mark 10 or more rooms with room labels. Something like ST-10., ST-11 ... ST-20.
    2. Update office locations of 10 or more AAD users with B1/ST-10, B1/ST-11, ... B1/ST-20.
    3. Check whether the changes have reached MS Search. It might take upto 8 days.
      1. To check, open office.com and search for the person with the locations in (2). If the updated address shows up, it will work.
    4. Now upload the floor plans.
Mirek_N's avatar
Mirek_N
Iron Contributor
Feb 21, 2020
Thank you Heidi for your tips. I have changed the settings and will see what will happen on Monday. It needs a long time to see changes. I will let you know 🙂
RahulSrivastava's avatar
RahulSrivastava
Icon for Microsoft rankMicrosoft
Feb 24, 2020

Mirek_N The labeling is correct in the DWG file. Can you do the following:

 

  1. Mark 10 or more rooms with room labels. Something like ST-10., ST-11 ... ST-20.
  2. Update office locations of 10 or more AAD users with B1/ST-10, B1/ST-11, ... B1/ST-20.
  3. Check whether the changes have reached MS Search. It might take upto 8 days.
    1. To check, open office.com and search for the person with the locations in (2). If the updated address shows up, it will work.
  4. Now upload the floor plans.

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