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Heidi Connor's avatar
Heidi Connor
Copper Contributor
Jan 17, 2020
Solved

Any tips on getting Floor plans to work?

I've uploaded floor plans for the first floor of one of our buildings. The import went fine, it tells me it sees a count of 35 people (which is correct), but nothing happens on the user cards in my B...
  • RahulSrivastava's avatar
    RahulSrivastava
    Feb 24, 2020

    Mirek_N The labeling is correct in the DWG file. Can you do the following:

     

    1. Mark 10 or more rooms with room labels. Something like ST-10., ST-11 ... ST-20.
    2. Update office locations of 10 or more AAD users with B1/ST-10, B1/ST-11, ... B1/ST-20.
    3. Check whether the changes have reached MS Search. It might take upto 8 days.
      1. To check, open office.com and search for the person with the locations in (2). If the updated address shows up, it will work.
    4. Now upload the floor plans.
Mirek_N's avatar
Mirek_N
Iron Contributor
Feb 15, 2020

Hello Heidi Connor,

 

may I ask you for tips or screens how did you set the search? Could you share please exactly following details:

  • What kind of information do you have in label in DWG file?
  • What kind of information do you have in user profile in label Office?
  • What did you set in "Link office location"?

Does the search work?

 

I set it this way but it does not work.

  1. Created map with labels
  2. Change users office in AAD profile (B1/ST-17) where B1 is building and ST-17 office. If I understood it right.
  3. Set search
    1. Set location
    2. Set floor plan
      1. Select location
      2. Upload map
      3. Link office location

Thank you for your tips,

 

Mirek