Forum Discussion
My companies app incorrectly detected as a trojan
Hi Team.
I am the developer of a gaming geo fence and your system had falsely detected my app as Trojan:Script/Wacatac.C!ml
I need help to remove it as it seems like analysts are no longer checking false detections anymore? ( at least to me it seems automatic now )?
My app is a geo fence which creates firewall rules and use npcaap for packet capture to display server locations and the exe is encrypted to help fight against software pirates.
Here is an example submission of my exe for my application https://www.microsoft.com/en-us/wdsi/submission/5ab00c91-ea84-4fbb-a739-613316b32dfe
Please get an analyst to manually inspect the file and whitelist it as its a pain telling my customers to turn off their anti virus and also its not advice i should have to give to be honest.
My company is called sbmmoff ltd
https://papagal.bg/eik/207176266/58b9
Website is bflocker.com
I really would appreciate a speedy response to resolve the situation and thank you for your time.
4 Replies
This issue has now been resolved by microsoft analysts and the false detection has now been removed.
Hi bffan44, Great you brought as a concern. Let me clarify few things for you.
- Hope the app is tested against viruses and since you have developed, hope best practices are aligned.
- If the app is fully trusted and detect as a trojan, still you can add Defender Exclusion for the file.
- You can demonstrate to Microsoft and get it accepted at Microsoft Level.
The issue has been resolved by microsoft it was confirmed by an analyst that the file is safe for windows users to use.
Much appreciated!
