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mhmmdrn's avatar
mhmmdrn
Copper Contributor
Feb 13, 2024

ZAP Failed to move the messages

Hi Community,   we are getting for two weeks a lot of "Messages containing malicious entity not removed after delivery" Alerts, which i could not understand the reason. In Email Entity it says "ZAP...
ExMSW4319's avatar
ExMSW4319
Steel Contributor
Feb 17, 2024
Your recipient may have been faster. ZAP cannot remove what is already deleted.
  • mhmmdrn's avatar
    mhmmdrn
    Copper Contributor
    Feb 19, 2024

    ExMSW4319 thank you for your response. Actuallay all the emails were in junk folder. It is indicated in documentation that the emails can be zapped even if they are in junk folder.

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