Forum Discussion
All the mail from one mail adress arrive in quarantine with an SCL = 5
All the emails sent to us by our customer (email address removed for privacy reasons) arrive in our quarantine with an SCL score of 5. However, the email address passes the DMARC tests perfectly ...
Hi,
Yes the domain dont seem to be in any blacklist : other employees can get their email received normally, this user is the only one to get problem.
What do you mean by recent "misfortune" ? We tested many sending mail during 2 weeks, sometimes blank, all of them were put in quarantine. And the account dont seem to have been corrupt by attacker.
As I said, the email arrive with an SCL score of 5 and that's why it's put in quarantine, we dont get specifics allow/block rule for this user or domain.
Yes the domain dont seem to be in any blacklist : other employees can get their email received normally, this user is the only one to get problem.
What do you mean by recent "misfortune" ? We tested many sending mail during 2 weeks, sometimes blank, all of them were put in quarantine. And the account dont seem to have been corrupt by attacker.
As I said, the email arrive with an SCL score of 5 and that's why it's put in quarantine, we dont get specifics allow/block rule for this user or domain.
"Misfortune" meaning that for a short period someone else was using that mailbox to send.