Forum Discussion
Preset policies have suddenly started notifying users of quarantined messages
- Mar 25, 2023MC505088
mvalecruz OzOscroft Thanks for reporting this. This change was only made for regular phishing emails. That bucket mostly contains emails which failed dmarc/spoof and as such can have some false positives. So, giving end user notifications will enable them to see potentially useful emails stuck in quarantine and release them. But I understand why some admins feel like this is a risk. We will look to address this soon. Just a quick check, would a policy which enables end user quarantine notifications but need admin approval to release, an acceptable policy to you?
- AnonTechSpecialistJul 04, 2023Copper ContributorMIcrosoft need to allow admins to manage notifications, the suggested solution "Just a quick check, would a policy which enables end user quarantine notifications but need admin approval to release, an acceptable policy to you?" is acceptable but not perfect, please allow admins to both have the option you mentioned and to turn notifications off for both policies, this should have always been an option.
- nithinnaraJul 05, 2023Microsoft
AnonTechSpecialist I understand. I don't have an ETA on when we will address this but certainly agree with the ask and is top of mind for us.
- Ovita_BarrettoJun 08, 2023Copper Contributor
This is a good solution.
- mvalecruzMay 22, 2023Copper Contributor
nithinnara Thank you for your attention, we have a small company and came from a previous email system that was fully controlled by a white list. Our employees fully understand that the spam server is under admin control and know when to contact me when emails are expected and not reaching them.
Management here prefer not to get any notifications hitting their inbox. This the way is has worked for many years.