Forum Discussion
alex_ase
May 24, 2023Copper Contributor
My emails are being quarantined by Office 365 and I need help
I am having really bad issue. We use Google Business for email and Sendgrid SMTP service via our ERP Odoo to send transactional emails. But since last week all of the customers and supplier...
- May 30, 2023
It looks like it really was a DMARC issue.
DMARC takes a couple of days to kick in. On Friday i did some more tests that did not go through and all of a sudden all of the tests went through over the weekend which coincided with the DMARC being 100% authenticated.
So lesson learned, make sure you have a SPF, DKIM, and DMARC on your DNS.
Thank you for chiming in !
relyancefleming
May 06, 2024Copper Contributor
alex_ase - I use Google Workspace, I have DKIM and SPF set up, but Outlook Protection isn't preserving my DKIM or SPF so DMARC is soft failing and messages are being quarantined. Do you or anyone else have any ideas?
alex_ase
May 06, 2024Copper Contributor
You have to had the DMARC record directly on your registrar. It had to be done on the domain side.