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alex_ase's avatar
alex_ase
Copper Contributor
May 24, 2023
Solved

My emails are being quarantined by Office 365 and I need help

I am having really bad issue.    We use Google Business for email and Sendgrid SMTP service via our ERP Odoo to send transactional emails.    But since last week all of the customers and supplier...
  • alex_ase's avatar
    May 30, 2023

    It looks like it really was a DMARC issue.

    DMARC takes a couple of days to kick in. On Friday i did some more tests that did not go through and all of a sudden all of the tests went through over the weekend which coincided with the DMARC being 100% authenticated.

     

    So lesson learned, make sure you have a SPF, DKIM, and DMARC on your DNS. 

     

    Thank you for chiming in ! 

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