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PhilippZiemke's avatar
PhilippZiemke
Copper Contributor
Aug 11, 2025

Microsoft Defender for Office (MDO) - Customize Results Email for User Reported Messages

Hi all,

I would like to customize the results email from MDO to the users. From the documentation, I can see the option to modify "Email body results text" and "Email footer text":

Microsoft Defender for Office (MDO) documentation about custom results emailCustom notification options in the Defender portal

Unfortunately, the documentation doesn't specify anything beyond that. Therefore, I have the following questions:

  • What exactly is the Email "body" and "footer" in this template? (Compare to screenshot below)
  • Is the title/header part of the "body"?
  • What type of text from is available? (Plain/HTML/Markdown etc.)
Example Email / Default "SPAM" response

 

Does anyone have experience with customizing these result emails? Feedback would be appreciated, thanks!

1 Reply

  • Pbv85's avatar
    Pbv85
    MCT
    Mar 28, 2026

    Hi PhilippZiemke​

    Please find below response.

    • What exactly is the Email "body" and "footer" in this template? (Compare to screenshot below) - The word Text 2 is the Email results body
    • Is the title/header part of the "body"? - The title and header are not part of the body and cannot be customized
    • What type of text from is available? (Plain/HTML/Markdown etc.) - Plain text format

     

    If you find the answer useful, please do not forget to like and mark it as a solution 🙂