Forum Discussion
jleroux
Feb 02, 2024Copper Contributor
How to recover email from the Quarantine
Good morning everyone,
I delete an important message from the Quarantine 2 days ago, and I try to recover it.
When I Deleted it, I did't choose to "Permanently delete the message from the Quarantine" option.
So I figure out, it is a soft delete !
Did some research. According to https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-admin-manage-messages-files?view=o365-worldwide
In the Delete (n) messages from quarantine flyout that opens, use one of the following methods to delete the message:
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Question is : "potentially recoverable ?". How can I do that. Did not find any documentation.
Thank you very much,
jasmin
2 Replies
- Joe StockerBronze ContributorYou can recover the deleted email in PowerShell using this method
https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/recover-deleted-messages
There are several other methods to recover deleted items including:
Content Search, eDiscovery, Advanced eDiscovery, Recover deleted items in Admin Center.
Reference: https://learn.microsoft.com/en-us/answers/questions/325651/litigation-hold-how-to-recover-deleted-messages - I'm not aware of any method to do that via the UI or PowerShell. Best open a support case and ask.