Forum Discussion
Matt123
Jan 10, 2025Copper Contributor
Allow specific user to release their own quarantined messages
Hello everyone,
I have been searching for a few days, but I can't find anything that details how we can grant a specific user (not everyone) the ability to release their own quarantined e-mails. We have some trusted users in our organization we would like to allow to release their own (not others) quarantined e-mails. Can someone tell me how to do this or point me to the resources that give the instructions? Or is this even possible for specific users?
Thanks
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Create a new quarantine policy with the release option enabled and assign it to said users. The assignment part is the tricky one, as you have to do so via the corresponding anti-spam, anti-phish and additional policies, depending on which types of quarantine messages you want them to be able to release. For each of those, you will have to create a separate policy (i.e. a new anti-spam policy), assign the newly created Quarantine policy to the corresponding actions, then make sure the anti-spam policy only applies to the users in question. Rinse and repeat for any other policy types needed.
All the steps should be covered here: https://learn.microsoft.com/en-us/defender-office-365/quarantine-policies