Forum Discussion
All the mail from one mail adress arrive in quarantine with an SCL = 5
All the emails sent to us by our customer (email address removed for privacy reasons) arrive in our quarantine with an SCL score of 5. However, the email address passes the DMARC tests perfectly ...
SCL 5 very often indicates that recipient added sender to blocked senders list in his Outlook.
- Hi, I checked the blocked sender list and my client adress isn't in.
Moreover, their colleague can send us mails, she's the only one who get this SCL score, even if she send an empty mail.- If you mean the Restricted Senders list [get-blockedsenderaddress] then that only shows users in full Restriction (typically because their mailboxes are sending large amounts of rubbish). It won't help you if there is something in her signature block (say a URL) that is putting a weed up the product's outbound pool.
