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SathishKumarPatchaiappan's avatar
SathishKumarPatchaiappan
Copper Contributor
Nov 03, 2020

Unable to admin Quarantine a file in MCAS

Hi Team,  We have created a basic file policy to have admin quarantine enabled but it doesn't work. When I go to the file under MCAS and do a manual admin quarantine its says Task failed  . Any sugg...
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Sarahzin_Shane's avatar
Sarahzin_Shane
Icon for Microsoft rankMicrosoft
Nov 05, 2020

Hi SathishKumarPatchaiappan!

 

A couple questions: Do you have the folder set up in settings? Is the file currently labeled? Lastly, is it a file in SPO?

 

Thanks!

 

                        

  • takinbo320's avatar
    takinbo320
    Copper Contributor
    May 12, 2021

    Sarahzin_Shane I have experienced the same issue, it gives the status "Failed: Internal error occurred" do you have any suggestions as to why this is happening?

     

    Thanks

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