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Mary_Yvette's avatar
Mary_Yvette
Copper Contributor
May 11, 2020
Solved

Remove a Collaborator Governance Action is not working

Hi Community,

 

I created a File Policy with a Governance Action to remove a specific user as a collaborator but it does not take effect. Scenario:

1. Create a File Policy that matches all files in OneDrive and SharePoint that has an access level of external and has collaborator user@contoso.com.

2. Configure Governance Action to remove the collaborator user@contoso.com .

3. I can see alert for all the files that has matched the policy.

4. When I click on "View policy matches" > History I can see Actions --- Remove a collaborator is applied to those documents.

5. When I go to Investigate > Files and filter for all documents with collaborator user@contoso.com I can still see those documents with the collaborator user@contoso.com on it.

 

I have been waiting 2 days for the policy to take effect. 

 

Hope someone can enlighten me on this.

 

Thank you!

  • PeterRising 

    Thank you for all the testing!

     

    Raised this to MS Support and according to them it only works if the user has been added as a Direct Access not a shared link or the usual sharing that we do where we specify a specific user when sharing.

    I really hope Microsoft would also support the remove collaboration when using the usual sharing.

10 Replies

  • Mary_Yvette 

     

    Hi, I just tested this scenario, and it looks like the policy does not automatically remove the collaborator.  In my test, I had to highlight one of the files, go to actions, and then select Remove a collaborator as shown below;

     

     

    This succeeded in removing the collaborator from the file.  Not a specific scenario of CAS I have tried before, but it looks to me like this may be the intended behaviour - IE, the policy matches and Investigate Files will show you the external collaborators - but then you have to explicitly remove the access.

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