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mlmcadams's avatar
mlmcadams
Brass Contributor
Nov 20, 2020
Solved

Governance log showing many pending logs uploaded from the log collector

Is anyone seeing any issues with logs stuck in pending status in the MCAS Governance log?   We have many stuck in Pending status.  I just noticed this today.  Any help is very welcome.   Thanks!  ...
Cloud App Security
Governance Log
Log Collector
  • Boris_Kacevich's avatar
    Boris_Kacevich
    Nov 23, 2020

    Hi mlmcadams ,

     

    The pending status is a normal status as any newly received log is entering a processing pipeline and queue.  If the load of the new logs is high you should expect a longer queue and more tasks in pending status. If you see that the tasks are pending for more than a reasonable period of time I suggest opening a support case so engineering could review the issue.

     

    Boris

Boris_Kacevich's avatar
Boris_Kacevich
Former Employee
Nov 23, 2020

Hi mlmcadams ,

 

The pending status is a normal status as any newly received log is entering a processing pipeline and queue.  If the load of the new logs is high you should expect a longer queue and more tasks in pending status. If you see that the tasks are pending for more than a reasonable period of time I suggest opening a support case so engineering could review the issue.

 

Boris

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