Forum Discussion
J_Bailey
Feb 20, 2019Copper Contributor
Any way to view log data being collected?
Hi, Got my first Data Source and Log Collector up and running yesterday, and have collected 221 logs, but no data is being displayed on my dashboard. Is there a way to view this data and re-impo...
Plops
Jan 11, 2021Copper Contributor
stierer54 I have done the same as you and not seeing any data in the CAS portal. I raised it with my WatchGuard contact and he has advised be they have a known issue with Microsoft to correct this issue. I am waiting for more details back about the issue and the expected ETA on a fix.
Boris_Kacevich
Jan 12, 2021Former Employee
Hi everyone,
There was indeed an issue with the log format and a fix was deployed - the ETA for its availability in all tenants is during the week of the 18th of January.
If you will keep encountering this issue, I suggest opening a support case for Cloud App Security.
Boris
- jkeltgenJan 21, 2021Copper Contributor
Do you have a case number or status update on this issue? We also tried setup of the Log Collector from a Watchguard device and though it uploaded logs, nothing ever showed.