Forum Discussion
Steve Switzer
Feb 05, 2019Copper Contributor
No logs seen after upgrade to checkpoint 80.20
Hi ALL The network team upgraded the firewall to checkpoint r80.20 and now we cannot see any logs from them do you know why this might be ? Steve
Danny Kadyshevitch
Feb 06, 2019Former Employee
Hi Steve,
Please contact support team to help you troubleshoot this. This can be done directly from CAS portal, top right corner '?' > Support.
It would be helpful to get more info on whether traffic comes in and fails to be processed or whether data is not being sent at all from log collector to MCAS.
Thanks,
Danny.
Steve Switzer
Feb 13, 2019Copper Contributor
Thanks Danny