Forum Discussion

Copper Contributor

Apr 23, 2019

MCAS Help with ZSCaler

I recently implemented Cloud App Security with a ZSCaler instance. I am getting the logs to come over into MCAS, but when they are doing so, they user ID is coming anonymized. I have checked in MC...

Cloud Discovery

Danny Kadyshevitch

Former Employee

Apr 28, 2019

Hi SteveCombs,

Before taking this to engineering for troubleshooting, could you please confirm that when creating your Zscaler data source in MCAS portal, you didn't mark the checkbox to anonymize PII? (See more details in the attachment)

Thanks,

Danny.

SteveCombs
Copper Contributor
Apr 29, 2019
I am checking today on this setup, but I am pretty sure this checkbox is not selected. If so, should we open a ticket with MS in your opinion?
Danny Kadyshevitch
- Danny Kadyshevitch
  Former Employee
  Apr 30, 2019
  Steve,
  
  Please note that this option is set only once when the data source is created.
  I'd suggest that you delete the current data source, and create a new one with the exact configuration (consider not checking the anonymization checkbox) and then see whether data still comes in the same way.
  
  If this still doesn't resolve your case, so opening support ticket is the suggested action.
  
  Thanks,
  Danny.