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High upload by user, user does not know why
Goodevening, We started with CAS last week and I noticed that one user (our director) has a very high upload in the dashboard investigate users. When I click on it, the high volume comes from Exc...
- We found the problem. The Outlook profile was not synchronising good anymore and causing the large amount of upload. We had to make a new Outlook profile and everything is working good now. I'm glad it had nothing to do with criminal activities.
Jarno86 Hello, just curious, how did you come to the conclusion this alert was triggered because of an Outlook Profile?
@modencloud1 This is probably the case that Jarno86 looked in the MCAS dashboard and there it is listed as a user with high upload. So you start to investigate why this user is uploading so much. Then when you dive deeper you see that it is e-mail related. Next steps is to ask the user (director) why this is. As the user did not have a valid reason why this is. You start digging deeper. So they found out the profile sync was out of sync. Why this is is to much to remediate -> so solution is to scratch the profile and rebuild it. Then you see in the MCAS the user is syncing regular and all is ok.
The MCAS dashboard shows a lot of valuable information about users in you tenant. Be aware to respect privacy matters especially in Europe GDPR. If you have a DPO consult together from this portal as it might contain sensitive information's.
The MCAS dashboard shows a lot of valuable information about users in you tenant. Be aware to respect privacy matters especially in Europe GDPR. If you have a DPO consult together from this portal as it might contain sensitive information's.