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AL_IPSD's avatar
AL_IPSD
Copper Contributor
Jan 21, 2020

Governance Log Showing "Failed Internal Error" for anyone else?

Hello, 

Parsing Cloud Discovery Logs was working up until 8:00 AM Central this morning. 1 out of 2 log uploads were processed and hasn't worked since. My governance log shows "Failed internal Error" or pending for all cloud discovery logs. Connection is fine and changes haven't been made. Anyone else experiencing this issue?

 

Failed internal error
Log Connector

2 Replies

  • John_Lewis's avatar
    John_Lewis
    Brass Contributor
    Feb 06, 2020

    AL_IPSD 

     

    Hi AL_IPSD,

     

    Please validate the configured data source matches your firewall/proxy. I would also recommend you restart the log collector/docker container to see if that resolves the issue. If all else fails, please open a support ticket to have this investigated further.

    • AL_IPSD's avatar
      AL_IPSD
      Copper Contributor
      Feb 07, 2020

      hi! John_Lewis 

       

      I had submitted a ticket via Azure. The issue ended up resolving itself later on in the day. I think there was just blip or something. All has been well since.

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