Forum Discussion
Delay in File Content Inspection Discovery
I've setup a File Policy inside MCAS that uses the Data Classification Service Inspection Method to look for files that contain things like SSN, CCN, etc. I've setup the filter to only target a cou...
A usual delay of couple minutes is expected but if your files are not being scanned for more than 8 hours then you need to worry..
As far as i know this is a product issue at the moment. Microsoft identifies a new driver user only when the user uploads a file to OD or SP. And it uses graph api for that. Sometime when SP or OD are overwhelmed with api request the server will respond with 429 error and Mcas will be failed to scan the content or drive.. In that case it will miss this new drive..
You should reach out to MS support for this issue.
As far as i know this is a product issue at the moment. Microsoft identifies a new driver user only when the user uploads a file to OD or SP. And it uses graph api for that. Sometime when SP or OD are overwhelmed with api request the server will respond with 429 error and Mcas will be failed to scan the content or drive.. In that case it will miss this new drive..
You should reach out to MS support for this issue.